What does CUSTOMER SERVICE INSTITUTE OF do for the Australian Government?
CUSTOMER SERVICE INSTITUTE OF is an Australian Government contractor with 7 contracts worth $204K since 2013. Their largest government client is Department of Defence, and their average contract value is $29K.
Key Metrics
7Total Contracts
$204KTotal Value
3Agencies Served
$29KAvg Contract
3Years Active
How much does CUSTOMER SERVICE INSTITUTE OF win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2013 | 3 | $48K |
| 2014 | 3 | $125K |
| 2015 | 1 | $31K |
Who are CUSTOMER SERVICE INSTITUTE OF's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Department of Defence | 5 | $178K | 87.4% |
| Department of Health and Aged Care | 1 | $15K | 7.2% |
| Department of Health and Aged Care - Therapeutic Goods Administration | 1 | $11K | 5.4% |
What categories does CUSTOMER SERVICE INSTITUTE OF supply to government?
| Category | Contracts | Value | Share |
|---|---|---|---|
| 8600-education-and-training-services | 4 | $114K | 55.9% |
| 8010-management-advisory-services | 2 | $58K | 28.6% |
| 8411-insurance-services | 1 | $31K | 15.4% |
How does CUSTOMER SERVICE INSTITUTE OF win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| limited | 7 | $204K | 100.0% |
What are CUSTOMER SERVICE INSTITUTE OF's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| Purchase of workshop, analysis and reports | Department of Defence | $50K | |
| DCARE_CSIA Complaints resolution Course x 4_Folio036 | Department of Defence | $39K | |
| ICSS CIOG ReCertification | Department of Defence | $36K | |
| CIOG CSIA Reaccredition against customer service and complaint handling internat | Department of Defence | $31K | |
| Customer service recertification | Department of Defence | $22K |
What are CUSTOMER SERVICE INSTITUTE OF's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| CIOG CSIA Reaccredition against customer service and complaint handling internat | Department of Defence | $31K | |
| DCARE_CSIA Complaints resolution Course x 4_Folio036 | Department of Defence | $39K | |
| ICSS CIOG ReCertification | Department of Defence | $36K | |
| Purchase of workshop, analysis and reports | Department of Defence | $50K | |
| Customer Service Excellence Training | Department of Health and Aged Care - Therapeutic Goods Administration | $11K | |
| Customer Service Training for the Office of Hearing Services | Department of Health and Aged Care | $15K | |
| Customer service recertification | Department of Defence | $22K |
Who competes with CUSTOMER SERVICE INSTITUTE OF for government contracts?
Other suppliers winning contracts from the same agencies in similar categories.
| Supplier | Contracts | Value |
|---|---|---|
| BOEING DEFENCE AUSTRALIA LTD | 79 | $17.99B |
| UNSW@ADFA | 600 | $1.85B |
| KPMG AUSTRALIA | 1,199 | $1.34B |
| RIVERINA REDEVELOPMENT JOINT VENTUR SPOTLESS FACILITY SERVICES PTY LTD | 1 | $920.4M |
| ACCENTURE AUSTRALIA HOLDINGS | 82 | $752.6M |
| BAE SYSTEMS AUSTRALIA LTD | 218 | $731.4M |
| RAYTHEON AUST PTY LTD | 80 | $711.1M |
| IBM AUSTRALIA LTD | 86 | $609.7M |
| WODONGA INSTITUTE OF TAFE | 50 | $584.4M |
| COMPASS GROUP AUS PL | 5 | $542.1M |
What is CUSTOMER SERVICE INSTITUTE OF's registered business information?
- Australian Business Number (ABN)
- 81127413923
- Registered Name
- CUSTOMER SERVICE INSTITUTE OF
- Government Contracting Period
- 2013 – 2015
Verify entity details on the Australian Business Register.
Registered Business Details
- Entity Type
- Australian Private Company
- ABN Status
- Cancelled
- GST
- Cancelled
- ACN
- 127413923
- ABN
- 81127413923 verify ↗
- State
- NSW
- Postcode
- 2060
Source: Australian Business Register (ABR) + ASIC Companies Register. View on ABN Lookup ↗
Procurement Categories
UNSPSC categories where CUSTOMER SERVICE INSTITUTE OF is active.
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