What does SERCO GLOBAL SERVICES PTY LTD do for the Australian Government?
SERCO GLOBAL SERVICES PTY LTD is an Australian Government contractor with 10 contracts worth $1.06B since 2014. Their largest government client is Australian Taxation Office, and their average contract value is $106.2M. Recent government contracting activity has declined.
Key Metrics
How much does SERCO GLOBAL SERVICES PTY LTD win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2014 | 1 | $45.0M |
| 2015 | 1 | $17K |
| 2016 | 2 | $41.1M |
| 2017 | 3 | $807.8M |
| 2018 | 1 | $67.9M |
| 2020 | 1 | $38.7M |
| 2024 | 1 | $61.5M |
Who are SERCO GLOBAL SERVICES PTY LTD's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Australian Taxation Office | 5 | $565.0M | 53.2% |
| Services Australia | 3 | $452.1M | 42.6% |
| Department of Employment, Skills, Small and Family Business | 1 | $45.0M | 4.2% |
| Department of Industry, Science and Resources | 1 | $17K | 0.0% |
What categories does SERCO GLOBAL SERVICES PTY LTD supply to government?
| Category | Contracts | Value | Share |
|---|---|---|---|
| 8011-human-resources-services | 7 | $702.2M | 66.1% |
| 8410-banking-and-investment | 1 | $314.8M | 29.6% |
| 8016-management-support-services | 1 | $45.0M | 4.2% |
| 8010-management-advisory-services | 1 | $17K | 0.0% |
How does SERCO GLOBAL SERVICES PTY LTD win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| open | 9 | $1.06B | 90.0% |
| limited | 1 | $17K | 10.0% |
Which SERCO GLOBAL SERVICES PTY LTD government contracts are expiring soon?
SERCO GLOBAL SERVICES PTY LTD has 1 contracts worth $61.5M expiring in the next 12 months. These represent potential recompete opportunities for competing suppliers.
| Contract | Agency | Value | Expires |
|---|---|---|---|
| Provision of External Service Centre Services | Australian Taxation Office | $61.5M |
What are SERCO GLOBAL SERVICES PTY LTD's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| Centrelink Call Centre Enhancements Initiative | Services Australia | $345.4M | |
| Provision of Outsource Labour Services | Australian Taxation Office | $314.8M | |
| Outsource Labour Services | Australian Taxation Office | $147.6M | |
| Labour Hire | Services Australia | $67.9M | |
| Provision of External Service Centre Services | Australian Taxation Office | $61.5M |
What are SERCO GLOBAL SERVICES PTY LTD's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| Provision of External Service Centre Services | Australian Taxation Office | $61.5M | |
| Service Delivery | Services Australia | $38.7M | |
| Labour Hire | Services Australia | $67.9M | |
| Centrelink Call Centre Enhancements Initiative | Services Australia | $345.4M | |
| Outsource Labour Services | Australian Taxation Office | $147.6M | |
| Provision of Outsource Labour Services | Australian Taxation Office | $314.8M | |
| VAR CN867971- $1,926,350.00 Inc GST 7/11/2016 | Australian Taxation Office | $1.9M | |
| CN867971 - VARIATION - Please add $39,131,923.60 Inc GST to this CN | Australian Taxation Office | $39.1M | |
| Property Operations Helpdesk - workshops and process mapping | Department of Industry, Science and Resources | $17K | |
| Provision of contact centre operation services | Department of Employment, Skills, Small and Family Business | $45.0M |
Is SERCO GLOBAL SERVICES PTY LTD's government business growing or declining?
Significant decline — contract value dropped 100% year-over-year.
Based on comparison of last 12 months vs prior 12 months of awarded contract value.
Who competes with SERCO GLOBAL SERVICES PTY LTD for government contracts?
Other suppliers winning contracts from the same agencies in similar categories.
| Supplier | Contracts | Value |
|---|---|---|
| Jones Lang LaSalle (ACT) Pty Ltd | 274 | $1.25B |
| DATACOM CONNECT PTY LTD (SYMANTEC AUTHORISED SERVICE CTR) | 9 | $715.4M |
| CHANDLER MACLEOD GROUP LTD | 293 | $588.9M |
| STELLAR ASIA PACIFIC P/L | 6 | $566.5M |
| Adecco Australia Pty Ltd | 257 | $525.9M |
| Concentrix Services Pty Ltd | 3 | $416.4M |
| UNITED GROUP SERVICES PTY LTD | 23 | $322.5M |
| Ventia Property Pty Ltd (for POE Costs only) | 21 | $297.3M |
| Hays Personnel Services | 631 | $270.9M |
| PROBE OPERATIONS PTY LTD | 9 | $237.5M |
What size contracts does SERCO GLOBAL SERVICES PTY LTD typically win?
| Size Range | Contracts | Total Value |
|---|---|---|
| $10K-$50K | 1 | $17K |
| $1M-$5M | 1 | $1.9M |
| $20M+ | 8 | $1.06B |
What is SERCO GLOBAL SERVICES PTY LTD's registered business information?
- Australian Business Number (ABN)
- 89062943640
- Registered Name
- SERCO GLOBAL SERVICES PTY LTD
- Government Contracting Period
- 2014 – 2024
Verify entity details on the Australian Business Register.
Registered Business Details
- Entity Type
- Australian Private Company
- ASIC Company Type
- Proprietary Limited
- ABN Status
- Active
- GST
- Registered
- ACN
- 062943640
- ABN
- 89062943640 verify ↗
- State
- NSW
- Postcode
- 2000
- Incorporated
- 28 January 1994 (32 years ago)
Source: Australian Business Register (ABR) + ASIC Companies Register. View on ABN Lookup ↗
Procurement Categories
UNSPSC categories where SERCO GLOBAL SERVICES PTY LTD is active.
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