What does The Customer Experience Company Pty Ltd do for the Australian Government?
The Customer Experience Company Pty Ltd is an Australian Government contractor with 9 contracts worth $17.0M since 2018. Their largest government client is Department of Defence, and their average contract value is $1.9M.
Key Metrics
9Total Contracts
$17.0MTotal Value
6Agencies Served
$1.9MAvg Contract
7Years Active
How much does The Customer Experience Company Pty Ltd win in government contracts each year?
View data table
| Year | Contracts | Value |
|---|---|---|
| 2018 | 2 | $514K |
| 2019 | 2 | $922K |
| 2020 | 1 | $407K |
| 2021 | 3 | $14.8M |
| 2024 | 1 | $288K |
Who are The Customer Experience Company Pty Ltd's biggest government clients?
| Agency | Contracts | Value | Share |
|---|---|---|---|
| Department of Defence | 2 | $14.6M | 86.3% |
| Australian Digital Health Agency | 2 | $922K | 5.4% |
| Digital Transformation Agency | 2 | $421K | 2.5% |
| Comcare | 1 | $407K | 2.4% |
| Aged Care Quality and Safety Commission | 1 | $288K | 1.7% |
| Australian Federal Police | 1 | $288K | 1.7% |
What categories does The Customer Experience Company Pty Ltd supply to government?
| Category | Contracts | Value | Share |
|---|---|---|---|
| 8110-professional-engineering-services | 1 | $11.6M | 68.4% |
| 8111-computer-programming-and-it-services | 5 | $4.4M | 26.2% |
| 8010-management-advisory-services | 1 | $407K | 2.4% |
| 8016-management-support-services | 1 | $288K | 1.7% |
| 8011-human-resources-services | 1 | $227K | 1.3% |
How does The Customer Experience Company Pty Ltd win government contracts?
| Method | Contracts | Value | Share |
|---|---|---|---|
| open | 9 | $17.0M | 100.0% |
What are The Customer Experience Company Pty Ltd's largest government contracts?
| Contract | Agency | Value | Awarded |
|---|---|---|---|
| Research and Design Services | Department of Defence | $11.6M | |
| Delivery Research and Design | Department of Defence | $3.0M | |
| Research Services | Australian Digital Health Agency | $712K | |
| Comcare Claims Management Customer Experience Project | Comcare | $407K | |
| The Customer Experience Co. Pov | Aged Care Quality and Safety Commission | $288K |
What are The Customer Experience Company Pty Ltd's most recent government contracts?
| Contract | Agency | Value | Date |
|---|---|---|---|
| The Customer Experience Co. Pov | Aged Care Quality and Safety Commission | $288K | |
| Research and Design Services | Department of Defence | $11.6M | |
| International Operability Discovery | Digital Transformation Agency | $195K | |
| Delivery Research and Design | Department of Defence | $3.0M | |
| Comcare Claims Management Customer Experience Project | Comcare | $407K | |
| Research Services | Australian Digital Health Agency | $712K | |
| Training and education services | Australian Digital Health Agency | $210K | |
| Provision of process mapping services | Australian Federal Police | $288K | |
| Discovery on individuals and orgnaisations acting on behalf of individuals for d | Digital Transformation Agency | $227K |
Who competes with The Customer Experience Company Pty Ltd for government contracts?
Other suppliers winning contracts from the same agencies in similar categories.
| Supplier | Contracts | Value |
|---|---|---|
| BOEING DEFENCE AUSTRALIA LTD | 262 | $20.07B |
| FORTBURN PTY LTD | 202 | $4.98B |
| LEIDOS AUSTRALIA PTY LIMITED | 607 | $2.62B |
| BAE SYSTEMS AUSTRALIA LIMITED | 717 | $1.85B |
| KELLOGG BROWN & ROOT PTY LTD | 388 | $1.78B |
| THALES AUSTRALIA LIMITED | 579 | $1.77B |
| Telstra Corporation limited | 960 | $1.62B |
| IBM Australia Limited | 260 | $1.52B |
| TELSTRA SECURE BILLING | 759 | $1.52B |
| NOVA SYSTEMS AUSTRALIA PTY LTD | 179 | $1.51B |
What size contracts does The Customer Experience Company Pty Ltd typically win?
| Size Range | Contracts | Total Value |
|---|---|---|
| $100K-$500K | 6 | $1.6M |
| $500K-$1M | 1 | $712K |
| $1M-$5M | 1 | $3.0M |
| $5M-$20M | 1 | $11.6M |
What is The Customer Experience Company Pty Ltd's registered business information?
- Australian Business Number (ABN)
- 76105661345
- Registered Name
- The Customer Experience Company Pty Ltd
- Government Contracting Period
- 2018 – 2024
Verify entity details on the Australian Business Register.
Registered Business Details
- Entity Type
- Australian Private Company
- ASIC Company Type
- Proprietary Limited
- ABN Status
- Active
- GST
- Registered
- ACN
- 105661345
- ABN
- 76105661345 verify ↗
- State
- NSW
- Postcode
- 2000
- Incorporated
- 6 August 2003 (22 years ago)
Source: Australian Business Register (ABR) + ASIC Companies Register. View on ABN Lookup ↗
Procurement Categories
UNSPSC categories where The Customer Experience Company Pty Ltd is active.
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